Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Tricycle Co., Ltd. supplies three-wheel vehicles, related spare parts, and wiring accessories for international B2B customers. Our product range includes electric and gasoline cargo tricycles, passenger tricycles, tuk tuks, leisure and adult tricycles, refrigerated and special-purpose vehicles, floor-scrubber tricycles, custom models, cable ties, and related components. The following guide explains our standard ordering process. Final commercial terms are confirmed according to the selected product, customization requirements, order quantity, destination, and applicable trade conditions.

1. Inquiry and Product Selection

To receive an accurate quotation, please send us as much information as possible about your intended application and purchasing requirements. If you are selecting a standard model, please provide the product name, model reference, or product photos. For a custom three-wheel vehicle or OEM project, please describe the operating conditions, required functions, target market, and expected performance.

Useful inquiry details may include:

2. Customization and Quotation

After reviewing the inquiry, we will discuss product feasibility and clarify any missing technical or commercial information. Custom options may include vehicle structure, cargo box dimensions, passenger layout, power system, battery type, color, branding, lighting, accessories, packaging, and other application-specific features.

Our quotation will be prepared according to the confirmed specifications, quantity, materials, components, customization scope, packaging method, delivery destination, and requested trade terms. Prices may change if the design, quantity, component configuration, raw material requirements, shipping conditions, or other order details are revised.

Where sampling or prototype development is necessary, the availability, cost, development process, and estimated schedule will be discussed separately. Any tooling, design, testing, or sample-related charges will be stated before the work begins.

3. Technical Review and Order Confirmation

Before an order is accepted for production, both parties should confirm all essential details in writing. Depending on the product, the confirmation may include specifications, drawings, dimensions, component configuration, color, logo artwork, labels, accessories, spare parts, packaging, quantity, price, trade terms, destination, and delivery requirements.

China Loong Tricycle Co., Ltd. will issue the applicable order document, such as a quotation, pro forma invoice, sales contract, or specification sheet. The buyer should carefully review these documents and report any required corrections before approval or payment. Production will be based on the final confirmed documents rather than preliminary discussions, reference images, or unapproved drafts.

For customized logos, labels, graphics, or packaging, the buyer is responsible for providing clear and usable artwork and confirming that the supplied content does not infringe third-party rights.

4. Payment Terms

Payment terms, currency, payment method, and payment schedule are determined according to the order value, product type, customization level, and commercial agreement. The applicable arrangements will be stated in the pro forma invoice or sales contract and must be confirmed before production or shipment.

Any bank charges, intermediary bank fees, taxes, import duties, customs fees, or destination charges will be handled according to the agreed trade terms. Buyers should use only the payment information shown on official documents issued by China Loong Tricycle Co., Ltd. If payment instructions appear to change, please verify them directly with our authorized contact before transferring funds.

An order is considered ready for processing after the required order details, commercial documents, and agreed payment have been received and verified. Delays in specification approval, artwork submission, payment, or other buyer-provided information may affect the production and delivery schedule.

5. Production and Quality Check

Production is arranged according to the confirmed order specifications and the availability of required materials and components. The estimated production schedule depends on the model, quantity, customization complexity, component supply, packaging requirements, and production status at the time of order confirmation.

For custom vehicles and OEM projects, we may request approval of drawings, specifications, color references, configuration details, or production samples before proceeding to the next stage. When appropriate, progress photos or product details may be provided for confirmation. Requests for inspections, testing documents, or third-party inspection should be communicated before the order is finalized, as additional arrangements, time, or costs may apply.

Products are checked against the confirmed order requirements before packing. Because some colors, materials, dimensions, and components may have normal manufacturing tolerances, any critical tolerance or performance requirement must be clearly stated and accepted in writing before production.

6. Packing and Delivery

Packaging is selected according to the product structure, shipment method, handling requirements, destination, and buyer instructions. Vehicles may require partial assembly, protective wrapping, frames, cartons, or other suitable export packaging. Spare parts, wiring accessories, nylon cable ties, and stainless steel cable ties may use different packing methods based on size, quantity, and labeling requirements.

Shipping can be arranged by sea, air, courier, rail, road, or another agreed method, depending on the product, order volume, destination, and delivery urgency. The applicable Incoterm, loading port, destination, freight arrangement, and responsibility for local charges will be specified in the commercial documents.

Shipping dates and transit times are estimates rather than fixed guarantees. They may be affected by production changes, carrier schedules, vessel availability, customs procedures, weather, port conditions, or other circumstances outside the manufacturer’s direct control. We will communicate available shipment information and provide the agreed shipping documents after dispatch.

The buyer is responsible for confirming local import rules, vehicle regulations, registration requirements, taxes, duties, and customs procedures before placing the order. Product configurations suitable for one market may not automatically satisfy the legal or technical requirements of another market.

7. Receipt and Inspection

The buyer should inspect the shipment promptly upon arrival. Before signing the carrier’s delivery record, please check the number of packages and look for visible damage, missing items, or signs of mishandling. Any visible shipping damage should be noted on the delivery document and reported to both the carrier and China Loong Tricycle Co., Ltd. without unnecessary delay.

If an order issue is found, please provide the order or invoice number, product model, affected quantity, a clear description of the issue, and supporting photos or videos. Packaging labels, serial references, component markings, and images of the outer packaging may also be required to identify the cause and determine an appropriate response.

8. After-Sales Communication

After-sales support is handled according to the confirmed product specifications, order documents, and agreed service terms. We can assist with product identification, operating questions, installation guidance, maintenance information, spare-part matching, and technical issue review where applicable.

Customers should not modify, disassemble, or replace key electrical, battery, motor, controller, braking, or structural components before contacting us when investigating a problem. Unauthorized modifications, unsuitable charging equipment, incorrect installation, improper use, overloading, accident damage, normal wear, or inadequate maintenance may affect the available solution.

When a verified product issue requires parts or another corrective action, the solution will be discussed based on the cause, product condition, order terms, and available evidence. Any warranty scope, service period, exclusions, replacement arrangement, or related cost must follow the terms confirmed for the specific order.

9. Order Changes and Cancellations

Requests to change or cancel an order must be submitted in writing as early as possible. Approval depends on the production stage, material purchases, completed customization, packaging preparation, and other commitments already made for the order.

If a requested change affects specifications, components, quantity, price, packaging, production time, or shipping arrangements, revised documents and additional confirmation may be required. Costs already incurred for customized materials, tooling, components, samples, branding, packaging, production, or logistics may not be recoverable.

10. Clear Communication for Successful Orders

Accurate specifications and timely written approvals help prevent delays and misunderstandings. Please keep all important product, payment, packaging, and shipping decisions documented through the agreed business communication channels. China Loong Tricycle Co., Ltd. will work with each customer to confirm practical order terms based on the product requirements and international delivery needs of the project.

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